Skin & Hair
Clear Complexion Facial Cleansing Bar
Regular price £14.99 GBP Natural cleansing bar made from skin super food Shea Butter, and crucial cold pressed oils to give your skin a healthy glow.
The light exfoliating properties contained in this bar is from the high-quality nourishing Rhassoul Clay, sourced from the Atlas Mountains in Morocco.
With regular use the bar will repair and heal the skin- resulting in an even complexion and radiant glow.
SIZE: 90 grams/
Ingredients
Aqua, Glycerine, Sorbitol, Sodium Stearate, Sodium Laurate, Sodium Oleate, Butyrospermum Parkii (Shea butter), Sodium Cocoate, Sodium Palm Kernelate, Sodium Chloride, Sodium Citrate, Citric Acid, Vitellaria paradoxa, Cocos nucifera, Ricinus communis, Simmondsia chinensis, A. barbadensis Mill, tocopherol, Vanilla planifolia, Hectorite
As this is a natural, handmade product, the colour and texture may vary from batch to batch.
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Black Gold Elixir- Nourishing Facial Oil 30ml
Regular price £29.99 GBP- Suitable for Dry to normal skin type. ALWAYS DO A PATCH TEST.
- Black Gold is the ultimate nourishment for healthy skin!
- 24K Gold Infused In Black Seed Oil
- Rich in Omega 3, 6, Vitamin B, C, E, and Antioxidants.
- Use as an oil cleanser, moisturiser, or as a makeup base/primer.
- Helps to restore the look of vibrancy to your skin
- Nourishes your skin, thanks to the vitamins and minerals contained in our oil.
- The Black Seed helps to repair your skin while the other beneficial oils help to fade away marks or scars from old acne/pimples.
- A great moisturiser, thanks to its fatty acids which help to encourage a youthful look.
- 24K Gold flakes, which is great for collagen boost for the skin and fights wrinkles thus delays ageing.
Ingredients:
Rosa Mosqueta, Nigella Sativa Oil, Vitis Vinifera Oil, 24 Carat Gold, Tocopherol Oil, Citrus Aurantium Oil, Cymbopogon Citratus Oil
*Please note this is a natural product, and there may be variations in colour and scent from batch to batch.
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Silver Elixir Acne Therapy 30ml
Regular price £29.99 GBPUsing only pure and naturally derived oils, there is a whole list of acne-busting ingredients in our Silver Elixir: there’s rosehip fruit oil, renowned for its regenerative powers and rich in healing linoleic acid; moisturising and irritation-preventing vitamin E and bacteria-busting tea tree oil ,which has been used as a traditional medicine by Aborigines for centuries. Together, these ingenious ingredients not only help to reduce redness and irritation to treat current breakouts, they also work to even out skin tone and texture, hydrating and nourishing your skin to minimise the appearance of acne scarring.
We haven't stopped there and went a step further and added sillver flakes to our Elixir. Silver is known for it's anti-fungal, antibacterial and anti-inflammatory properties & topically can help treat everything from rosacea to acne to aging.
Handmade in small batches in Norfolk and packed up in chic, eco-friendly packaging, this vegan formula will fit into any skin ritual.
Even the purest silver is reactive to oxygen and water, so the flakes can sometimes oxidise to a light brown colour. This is very normal for silver and will not and does not react in a negative way to your skin.
Ingredients:
Rosa Canina, Simmondia Chinesis, VitisVinifera, Tocopheryl, Melaleuca Alternifolia, Silver, Pelargonium Graveolens
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Luxury Rosehip Oil 30ml
Regular price £24.99 GBPCertified Organic Cold-Pressed Pure Rosehip Oil
Insignia London’s 100% certified organic and pure Rosehip Oil is an oil used to nourish and revitalise both skin, hair and nails.
Benefits:
- Helps reduces the visibility of blemishes, stretch marks and scarring.
- Super Anti-Ageing properties that treat fine lines, wrinkles and firms skin.
- Fast-absorbing, non-greasy super oil and perfect for dry or oily skin.
- Packed with vitamin E, vitamin C, vitamin D and B-carotene, a form of vitamin A – all of which keep skin looking youthful and radiant.
- Improves skin tone.
- Use as a primer and apply under make-up to help improve skin tone to ensure a smooth and even finish.
- Works just as well as a dark spot correcting serum.
- Can be used on face, body and hair.
- Repairs damaged hair and promotes hair growth.
- Moisturizes the scalp and eliminates skin from flaking. Which aids dandruff, increases hair elasticity and adds shine and luster to the hair.
- Contains beta-carotene, which is excellent for both oily and dry hair.
- Can be used to remove makeup and even waterproof mascara.
- Massage into your face, neck and hands daily to help restore youthful looking skin.
- Apply to nail which promotes nail growth while simultaneously preventing hangnails and breakage.
- Apply to your heels before putting on a pair of sock and wake up with softer soles.
Before and After Use:
How To Use:
For Skin: Apply 2-3 drops to face, décolletage and/or body. Use fingertips to gently massage sparingly into slightly damp skin after cleansing. Allow oil to absorb before applying makeup.
For Hair: Apply a generous amount evenly and leave overnight or for a few hours. Wash hair as normal. For best results, apply nightly to allow oil to absorb
Ingredients:
100% certified organic cold-pressed Rosehip (Rosa Canina) Oil
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Luxury Rosehip Oil 100ml
Regular price £44.99 GBPCertified Organic Cold-Pressed Pure Rosehip Oil
Insignia London’s 100% certified organic and pure Rosehip Oil is an oil used to nourish and revitalise both skin, hair and nails.
Benefits:
- Helps reduces the visibility of blemishes, stretch marks and scarring.
- Super Anti-Ageing properties that treat fine lines, wrinkles and firms skin.
- Fast-absorbing, non-greasy super oil and perfect for dry or oily skin.
- Packed with vitamin E, vitamin C, vitamin D and B-carotene, a form of vitamin A – all of which keep skin looking youthful and radiant.
- Improves skin tone.
- Use as a primer and apply under make-up to help improve skin tone to ensure a smooth and even finish.
- Works just as well as a dark spot correcting serum.
- Can be used on face, body and hair.
- Repairs damaged hair and promotes hair growth.
- Moisturizes the scalp and eliminates skin from flaking. Which aids dandruff, increases hair elasticity and adds shine and luster to the hair.
- Contains beta-carotene, which is excellent for both oily and dry hair.
- Can be used to remove makeup and even waterproof mascara.
- Massage into your face, neck and hands daily to help restore youthful looking skin.
- Apply to nail which promotes nail growth while simultaneously preventing hangnails and breakage.
- Apply to your heels before putting on a pair of sock and wake up with softer soles.
Before and After Use:
How To Use:
For Skin: Apply 2-3 drops to face, décolletage and/or body. Use fingertips to gently massage sparingly into slightly damp skin after cleansing. Allow oil to absorb before applying makeup.
For Hair: Apply a generous amount evenly and leave overnight or for a few hours. Wash hair as normal. For best results, apply nightly to allow oil to absorb
Ingredients:
100% certified organic cold-pressed Rosehip (Rosa Canina) Oil
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Luxury Argan Oil 30ml
Regular price £18.99 GBPCertified Organic Cold-Pressed Pure Argan Oil
Insignia London’s Argan oil originates from a plant oil produced from the kernels of the Argan tree, native to Morocco. Once a well-kept secret, the rich, golden oil known as Argan oil has been hailed as a miracle treatment for both skin and hair. With an extraordinarily high concentration of vitamins A and E, it is an essential part to achieving healthy and youthful skin and hair. Packed with antioxidants, omega-6 fatty acids, and linoleic acid, this powerful oil will rejuvenate your skin leaving it radiant, smooth, and hydrated.
Argan oil can be used to treat dry skin, ease inflammation and acne as well as boost cell production.
Benefits:
- Helps keep the face smooth, clear and radiant.
- Filled with antioxidants that help protect your skin from sun and free-radical damage.
- Soothes dry and rough skin and gives hair a healthy shine.
- Will help with dry and brittle hair, once a week do a overnight deep conditioning treatment.
- Nutrient-rich composition such as vitamin E and an omega-6 fatty acid that have anti-inflammatory properties.
How To Use:
For Skin: Apply 2-3 drops to face, décolletage and/or body. Use fingertips to gently massage sparingly into slightly damp skin after cleansing. Allow oil to absorb before applying makeup.
For Hair: Apply a generous amount evenly, paying close attention to the ends. Leave either overnight or for a few hours. Wash hair as normal. For best results, apply nightly to allow oil to absorb.
Ingredients:
100% certified organic cold-pressed Argan (Argania spinosa) Oil
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Liquid Gold Argan Oil 100ml
Regular price £24.99 GBPA pure blend of moisture-rich argan oil, which can be used to treat both dry skin and dry hair.
Extracted through a unique cold-pressing process that preserves the integrity of the ingredient composition, this oil is rich in fatty acids and vitamins that work to support healthy hair, tame frizz, and hydrate and support healthy skin. A luxurious treat for dry flaky skin, and ideal for adding a soft sheen to hair.
- Omega-9 - Rich in antioxidants, Omega-9 also helps to improve skin's elasticity.
- Omega-6 - Helps to treat skin and hair problems that occur with extreme dryness.
INGREDIENTS: 100% Pure Argan Oil
SIZE: 100ml
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Raw Coconut Lip Tonic Lemon Myrtle & Wild Mint
Regular price £8.95 GBPA deeply nourishing balm for lips combining the hydrating, restorative and protective properties of Sister & Co. Coconut Oil, virgin avocado oil, raw cacao butter and pure beeswax.
Infused with fresh lemon myrtle and organic mint leaves.
100% natural, vegetarian (beeswax), gluten & dairy free, made with certified organic ingredients.
INGREDIENTS
Please use the charts below as a rough guideline to measurements through all international sizings. Please note sizes may vary between Brand and Designer as reflection of their individual look and fit, we do our best to give a detailed description of fit next to each item, however if you are unsure about a particular fit please contact us before placing your order and we will do our best to supply you with the info you require.
MENS THOBES SIZE CHART
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
For Eid cut off dates please click here.
DISPATCH TIMING
UNITED KINGDOM
STANDARD: 3-5 Working Days delivery - £3.99
EXPRESS: 1-2 Working days delivery - £6.99
USA & EUROPE
STANDARD: 5-7 Working days delivery - £7.99
EXPRESS: 2-3 Working days delivery - £19.99
REST OF THE WORLD
STANDARD: 5-7 Working days delivery - £9.99
EXPRESS: 2-4 Working days delivery - £24.99
We also offer collect from store at our E1 London store - Free
DELIVERIES
FREE Standard delivery on orders over £50
STANDARD DELIVERY: We use Royal Mail & Yodel delivery services, our standard service costs £3.99 for UK orders.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 3-5 Working Days Delivery - from that point Royal Mail & Yodel are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
NEXT DAY: We use Royal Mail 24 delivery services, our next day service costs £6.99 and UK orders made before 1pm are delivered within 1-2 working days.
We ensure that all orders placed before 1pm leave The Cave dispatch on the same day to guarantee 1-2 Working Days Delivery - from that point Royal Mail 24 are responsible for the accurate and timely delivery of your parcel. Should there be a delay or issue with delivery, please contact info@cave-london.com for help in resolving the problem.
INTERNATIONAL CUSTOMERS
FREE Standard delivery on orders over £150
For European & USA we use DHL & DPD EXPRESS. Our express service charge for USA & European is £14.99. Orders made before 1pm UK time are delivered within 1-2 working days for express. For the rest of the world our standard charge is £9.99 and delivered in 5-7 working days.
DUTIES & TAXES
Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.
The following regions are sent on a Delivery Duty Paid basis:
United Kingdom
Europe
Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at info@cave-london.com.
RETURNS
Please contact us if you wish to issue a return as our return address is currently closed.
IN-STORE
Any items that are purchased in store are non-refundable. We only offer exchanges for items that purchased in Store.
ONLINE
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, health & beauty products, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cave-london.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cave-london.com and send your item to: CAVE, 77 Greenfield Road London E11EJ, UK.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Cave 77 Greenfield Road London GB E11EJ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.