We’re currently busier than usual and experiencing delays with order processing. An estimated delivery time will be provided at the checkout for all purchases. We are working as fast as we can and as soon as your order is ready, we will notify you with a shipping confirmation email. Thank you for your patience during this busy time.

Eid Cut Off Dates

UK ORDERS

All orders placed by Thursday 6th May will be delivered within 1-2 working days.

Any orders placed for after Thursday 6th May, we will try our utmost best to get to this delivered to you on time before Eid however, we cannot guarantee you will receive your order before Eid if you order after the cut off date.

We are also doing Same day deliveries in London for items that we have available at our London location. You may contact us before to check stock availability. 

USA, CANADA & EUROPE 

All orders placed by Wednesday 5th May will be delivered before Eid.

We will try to ensure your order is dispatched as soon as possible. Once your order has been dispatched, it will take 2-3 working days for you to receive your order. Please note that this is not a 100% guarantee as with the current situation we can only give estimated delivery times. 

Most orders from USA, Canada and Europe will incur a custom duty & tax charge. Please keep this in mind as it may take 1 working day for it to be cleared by customs. 

REST OF WORLD

Any orders placed by Wednesday 5th May will be delivered on time before Eid. Once your order has been dispatched it will take 4-5 working days to arrive to you with our DHL courier service. Please note that this is not a 100% guarantee as with the current situation we can only give estimated delivery times. 

You may contact us directly on +442073750485 for any enquiries. You can also contact us via Whatsapp on this number with a very quick response time. 

Alternately, you can email us at info@cave-london.com

What delivery options do I have?
Your delivery options vary depending on your location. Customers in UK, Scotland and Wales can choose between Standard Home Delivery and Express Delivery. Standard Home Delivery (£4 / Free over £75): We also offer same day delivery to anywhere in London. Subject to stock availability at our London store.


London Pickup Location (Free): Select Pick Up at London Location as the delivery option at the checkout. If you nominate someone else to pick up the parcel on your behalf, they must bring your ID and the proof of email as well as their own ID.

How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.

Where does Cave deliver?
We deliver all across the UK including Wales and Scotland.


Online shopping outside the country of residence.

If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to Cave. Please contact us if this occurs.

What delivery options do I have?

Your delivery option may vary depending on your location in United States. Standard Delivery ($20 / Free over $205). Express delivery ($25 / Free Over $205).

How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.

Where does Cave deliver?
We deliver all across the United States and Canada.

Online shopping outside the country of residence

If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to Cave. Please contact us if this occurs.

What delivery options do I have?
Your delivery options vary depending on your location. Customers in Europe can choose between Standard Home Delivery and Express Delivery. Standard Home Delivery (€17 / Free over €170). Express delivery (€22 / Free over €170).


How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.

Where does Cave deliver?
We deliver all across the Europe.


Online shopping outside the country of residence.

If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to Cave. Please contact us if this occurs.

What delivery options do I have?
Your delivery option may vary depending on your location across the world. Standard Delivery ($35/ Free over $205). Express delivery ($55 / Free Over $205).

How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.

Where does Cave deliver?
We deliver all across the world including the middle east and south east.

Online shopping outside the country of residence

If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to Cave. Please contact us if this occurs.